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Chilled vs Frozen: what's the difference?

Choosing the right temperature from the start reduces the risk of product loss.

MP refrigerated truck at a warehouse
Illustrative image, not a record of an actual shipment.

At a glance

ChilledFrozen
Range0–8°C-18°C or below
ExamplesProduce, dairy, fresh foodFrozen food, seafood, ice cream
Main riskSpoilage / chill damage if too coldThaw and refreeze

Good to know

  • Each product has its own ideal range — follow the manufacturer's specification.
  • Some fruits are chill-sensitive; don't set lower than necessary.
  • A reefer truck maintains temperature — bring product to temperature before loading.

Cold Chain Shipping Checklist

📄 Download the checklist (PDF)

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